Editor's Note: This post was originally published in April 2015 and has been updated for freshness, accuracy, and comprehensiveness.
When you’re not disappointing your customers with back ordered items, and you aren’t losing money due to excess stock, you have an appropriate level of inventory. But how do you maintain an appropriate level of inventory over an extended period? By using inventory management software that allows you to verify the location, history, or application of your inventory items at all times.
Inventory management software increases your accuracy and your overall business performance because it:
Provides At-a-Glance Reporting
With an inventory management system, you can see how many units of a given item are in stock as well as their location. Other available information allows employees to make better decisions regarding order fulfillment, pending orders, and customer service.
Ensures That Issues Get Identified Quickly
In some cases, such as food product recalls, it is vital to know the location of items so that hazardous inventory can be found and disposed of quickly. An inventory management system also tracks lot and batch numbers and, in the event of an issue, allows you to alert the customers that purchased the problematic item.
Improves Internal and External Communication
Introducing traceability into the workplace improves communication because it gives everyone – employees, vendors, and customers – more realistic expectations regarding order fulfillment, shipping time, product rollout, and inventory counts.
It also helps identify recurring problems by increasing transparency. Fixing the recurring problems, in turn, decreases employee frustration, improves customer service, and allows you to run your business more efficiently.
Southeast Computers can get you the inventory software you need to make inventory management easier and more accurate. Contact us to learn more.
About Southeast Computer Solutions
Southeast Computer Solutions is based in Miami, Florida, and has additional operations in Mexico. For over 30 years, we have positively impacted the success of small and mid-sized businesses with effective business management implementations that improve our clients’ operations. We listen, we are accessible, and we care. Learn more by visiting our website or calling 305-556-4697.