When you start experiencing declining revenue, an eroding customer base, employee dissatisfaction, too slow technology, etc., it's time for an immediate change within your business. Often times, it's easier to transform your business than you think; and it starts with technology! It’s time to move past the fear and embrace change.
To excel in your industry, you must keep abreast of the latest technology, changing customer demands, and the evolution of the customer buying cycle. Customers adopt new technology quickly, and your old legacy programs can't keep up.
There are two clear phases of business transformation:
Often, recognizing the need for change is the most difficult part of this equation. Why? Because you're too close to the situation. You've always done it this way, and it's probably still working just well enough, so you might not see a need to change. And even if you have "the vision," there are other factors that get in the way – usually fear of change or monetary concerns.
New technology offers capabilities that older businesses only dreamt of:
First, the choice and commitment to change needs to come from "the top" – if executives and managers aren’t on board, it will be difficult to get the remainder of the workforce on board.
Then, having identified the need, you must focus on the right strategy for the desired results. Ask yourself these types of questions:
Long-range planning is an important factor in choosing a strategy, so have clear long-term goals laid out before you start this process.
Answering these questions will formulate your criteria for business software evaluation and selection. Planning, training, and implementation are the logical next steps to complete your initial business transformation, but it’s important to recognize that the process should never come to a complete stop. Business transformation must be a continuous process to keep your company ahead of the competition.
Southeast Computer Solutions helps clients identify potential business process improvements to improve efficiency, reduce costs, and increase customer satisfaction. Let us assist you in choosing and implementing the change you need to continue to grow and be successful.
Contact us to learn more.
About Southeast Computer Solutions
Southeast Computer Solutions is based in Miami, Florida, and has additional operations in Mexico. For over 30 years, we have positively impacted the success of small and mid-sized businesses with effective business management implementations that improve our clients’ operations. We listen, we are accessible, and we care. Learn more by visiting our website or calling 305-556-4697.