--- title: "Sage 100 News: Issue 1 - 2019" description: In the first Sage 100 newsletter of 2019, we take quick look on using the built‐in Sage 100 help center and using Sage CRM with your phone system. image: https://blog.southeastcomputers.com/hubfs/Copy%20of%20SCS%20-%20Blog%20Template%20(10)-1.png --- **[Sage X3](https://www.southeastcomputers.com/sage-enterprise-management-infomation) | **[Sage 100cloud](https://www.southeastcomputers.com/sage-100cloud-information) | [Acumatica](https://www.southeastcomputers.com/acumatica-information) | [LATAM Fiscal Requirements](https://www.southeastcomputers.com/latam-fiscal-requirements-localize-sagex3-sage-500) | [Contact Us |](https://interact.southeastcomputers.com/contact-us) [ 888-773-2161](tel:888-773-2161)**** [![logo-naw-southeast-website](https://blog.southeastcomputers.com/hs-fs/hubfs/logo-naw-southeast-website.png?width=578&height=160&name=logo-naw-southeast-website.png "logo-naw-southeast-website")](https://www.southeastcomputers.com) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ![Florida Miami Image](https://blog.southeastcomputers.com/hs-fs/hubfs/Banners/Florida-Miami.jpg?width=2880&name=Florida-Miami.jpg "Florida Miami Image") # Blog Want our new blog posts delivered right to your inbox?  January 25, 2019 # Sage 100 News: Issue 1 - 2019 - [Tweet](https://twitter.com/share) ![authorIcon](http://www.sparkreaction.com/hubfs/Oceania%20Theme%202016/Images/authorIcon.png) By [Southeast Computer Solutions](https://blog.southeastcomputers.com/news/author/southeast-computer-solutions) ![topicIcon](http://www.sparkreaction.com/hubfs/Oceania%20Theme%202016/Images/topicIcon.png) [Sage 100](https://blog.southeastcomputers.com/news/topic/sage-100), [newsletter](https://blog.southeastcomputers.com/news/topic/newsletter), [All](https://blog.southeastcomputers.com/news/topic/all) [![Sage 100 News: Issue 1 - 2019](https://blog.southeastcomputers.com/hubfs/Copy%20of%20SCS%20-%20Blog%20Template%20(10)-1.png) ](https://blog.southeastcomputers.com/news/sage100-news-issue-1-2019)       [![Screen Shot 2019-01-25 at 12.08.23 PM](https://blog.southeastcomputers.com/hs-fs/hubfs/Screen%20Shot%202019-01-25%20at%2012.08.23%20PM.png?width=260&name=Screen%20Shot%202019-01-25%20at%2012.08.23%20PM.png)](https://blog.southeastcomputers.com/hubfs/SEC_100_News_Issue1_19.pdf)     **Get Help in Sage 100 By Using the Help System**   Whether you’re a Sage 100 newbie or seasoned pro, everyone gets stumped and needs a little help. Of course, you can always [**contact us to request phone or email support**](https://interact.southeastcomputers.com/contact-us). But a lot of customers don’t realize that they can often find the answers they’re looking for built right into the software itself. Check out our newsletter for a quick look on using the built‐in **Sage 100 Help Center. **     **Sage CRM - Using CRM With Your Phone System**   Did you know that Sage CRM can work hand‐in‐hand with your phone system? It’s called Sage **CRM CTI** ‐ short for *Computer Telephony Integration *‐ which extends core CRM functionality so that sales, customer service, and support reps are even more efficient and effective. In this issue, we take a closer look at using Sage CRM with your phone system    ### [Click Here to View the Complete Newsletter](https://blog.southeastcomputers.com/hubfs/SEC_100_News_Issue1_19.pdf)   [![Sage 100c Cheat Sheet](https://no-cache.hubspot.com/cta/default/418036/7aff5a7a-25b9-4de2-b18d-d5e1eda25dfd.png)](https://cta-redirect.hubspot.com/cta/redirect/418036/7aff5a7a-25b9-4de2-b18d-d5e1eda25dfd)     SHARE THIS STORY [**](https://www.facebook.com/sharer/sharer.php?u=https://blog.southeastcomputers.com/news/sage100-news-issue-1-2019&title=Sage%20100%20News:%20Issue%201%20-%202019&picture=https://cdn2.hubspot.net/hubfs/418036/Copy%20of%20SCS%20-%20Blog%20Template%20%2810%29-1.png&description=In%20the%20first%20Sage%20100%20newsletter%20of%202019,%20we%20take%20quick%20look%20on%20using%20the%20built‐in%20Sage%20100%20help%20center%20and%20using%20Sage%20CRM%20with%20your%20phone%20system.) | [**](https://twitter.com/intent/tweet?source=https://blog.southeastcomputers.com/news/sage100-news-issue-1-2019&text=Sage%20100%20News:%20Issue%201%20-%202019) | [**](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.southeastcomputers.com/news/sage100-news-issue-1-2019&title=Sage%20100%20News:%20Issue%201%20-%202019&summary=In%20the%20first%20Sage%20100%20newsletter%20of%202019,%20we%20take%20quick%20look%20on%20using%20the%20built‐in%20Sage%20100%20help%20center%20and%20using%20Sage%20CRM%20with%20your%20phone%20system.) 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