--- title: How to Handle Unapplied Payments in Sage X3 description: This step-by-step guide details how to handle unapplied payments in Sage Enterprise Management (Sage X3). Have more questions? Contact us - we're here to help! image: https://blog.southeastcomputers.com/hubfs/Images/customer%20allocations.jpg --- **[Sage X3](https://www.southeastcomputers.com/sage-enterprise-management-infomation) | **[Sage 100cloud](https://www.southeastcomputers.com/sage-100cloud-information) | [Acumatica](https://www.southeastcomputers.com/acumatica-information) | [LATAM Fiscal Requirements](https://www.southeastcomputers.com/latam-fiscal-requirements-localize-sagex3-sage-500) | [Contact Us |](https://interact.southeastcomputers.com/contact-us) [ 888-773-2161](tel:888-773-2161)**** [![logo-naw-southeast-website](https://blog.southeastcomputers.com/hs-fs/hubfs/logo-naw-southeast-website.png?width=578&height=160&name=logo-naw-southeast-website.png "logo-naw-southeast-website")](https://www.southeastcomputers.com) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ![Florida Miami Image](https://blog.southeastcomputers.com/hs-fs/hubfs/Banners/Florida-Miami.jpg?width=2880&name=Florida-Miami.jpg "Florida Miami Image") # Blog Want our new blog posts delivered right to your inbox?  December 6, 2016 # How to Handle Unapplied Payments in Sage X3 - [Tweet](https://twitter.com/share) ![authorIcon](http://www.sparkreaction.com/hubfs/Oceania%20Theme%202016/Images/authorIcon.png) By [Benjamin Partout](https://blog.southeastcomputers.com/author/benjamin-partout) ![topicIcon](http://www.sparkreaction.com/hubfs/Oceania%20Theme%202016/Images/topicIcon.png) [Sage X3](https://blog.southeastcomputers.com/topic/sage-x3), [Sage Enterprise Management](https://blog.southeastcomputers.com/topic/sage-enterprise-management), [All](https://blog.southeastcomputers.com/topic/all) [![How to Handle Unapplied Payments in Sage X3](https://blog.southeastcomputers.com/hubfs/Images/customer%20allocations.jpg) ](https://blog.southeastcomputers.com/how-to-handle-unapplied-payments-in-sage-x3) During implementations, our customers often present us with the challenge of handling unapplied payments. On a regular basis, our customer’s bank account gets replenished with wire transfers from their customers, which have no references to invoices. Proper accounting practices and bank reconciliation call for entering these payments as soon as they are received.   How can you apply that payment to an invoice after the fact? This step-by-step guide will detail how to handle unapplied payments in Sage X3. . [![5 Sage X3 Tips, Tricks & Tactics to Make Your Life Easier](https://no-cache.hubspot.com/cta/default/418036/bd6a1c4c-c91f-475a-b00f-528979563fc3.png)](https://cta-redirect.hubspot.com/cta/redirect/418036/bd6a1c4c-c91f-475a-b00f-528979563fc3) The first step is to enter the wire transfer in the Payment/Receipt entry function and choose the appropriate entry transaction. I will use RECWT and I received $1000.00 from customer NA009 ABC Industrial.   ![handle unapplied payments in Sage Enterprise Management](https://blog.southeastcomputers.com/hs-fs/hubfs/Images/enter%20wire%20transfer.jpg?width=863&name=enter%20wire%20transfer.jpg "handle unapplied payments in Sage Enterprise Management")     I entered the following receipt, making sure I selected the PPRNT (pre-payment receipt) attribute at the line level.     ![handle unapplied payments in Sage Enterprise Management](https://blog.southeastcomputers.com/hs-fs/hubfs/Images/wire%20transfer%20receipts.jpg?width=863&name=wire%20transfer%20receipts.jpg "handle unapplied payments in Sage Enterprise Management")   ![handle unapplied payments in Sage Enterprise Management](https://blog.southeastcomputers.com/hs-fs/hubfs/Images/wire%20transfer%20receipts%202.jpg?width=863&name=wire%20transfer%20receipts%202.jpg "handle unapplied payments in Sage Enterprise Management")     What if, upon further investigation, we learn that Sage X3 invoice number DIR000020 was the invoice that was paid with the previously mentioned payment?     ![handle unapplied payments in Sage Enterprise Management](https://blog.southeastcomputers.com/hs-fs/hubfs/Images/sales%20invoices%20all.jpg?width=863&name=sales%20invoices%20all.jpg "handle unapplied payments in Sage Enterprise Management")     Now that everything is entered and posted in the system, you can go to a dedicated function to apply the payment to the existing invoice. This function is called Customer allocations.     ![handle unapplied payments in Sage Enterprise Management](https://blog.southeastcomputers.com/hs-fs/hubfs/Images/customer%20allocations.jpg?width=863&name=customer%20allocations.jpg "handle unapplied payments in Sage Enterprise Management")     You can now choose to allocate this payment to either an order or an invoice. In this case, let’s pick the invoice type and invoice number being paid.     ![handle unapplied payments in Sage Enterprise Management](https://blog.southeastcomputers.com/hs-fs/hubfs/Images/prepayment%20allocation-1.jpg?width=863&name=prepayment%20allocation-1.jpg "handle unapplied payments in Sage Enterprise Management")     Once done, hit save and a value date screen will show.     ![handle unapplied payments in Sage Enterprise Management](https://blog.southeastcomputers.com/hs-fs/hubfs/Images/posting.jpg?width=863&name=posting.jpg "handle unapplied payments in Sage Enterprise Management")     You can decide to leave this date the same, or you can change it, then click OK. (In this example, the date is the same.) From there, a log will recap the operation:     ![handle unapplied payments in Sage Enterprise Management](https://blog.southeastcomputers.com/hs-fs/hubfs/Images/log%20reading.jpg?width=750&name=log%20reading.jpg "handle unapplied payments in Sage Enterprise Management")     The invoice and the payment were “matched.” If you then go to the open items screen for this invoice, it will show as paid – just as expected.     ![handle unapplied payments in Sage Enterprise Management](https://blog.southeastcomputers.com/hs-fs/hubfs/Images/sales%20invoices%20all-1.jpg?width=863&name=sales%20invoices%20all-1.jpg "handle unapplied payments in Sage Enterprise Management")     If you only received a partial payment, this would have left the balance open for further application. Hopefully this blog has helped to explain the process of handling unapplied payments within Sage X3. Using this method will ensure that you stay in compliance with proper accounting practices. 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